Known electronic resource issues

These are the issues affecting electronic resources that the library is currently aware of. If you have encountered problems using any other electronic services, please get in touch.


There are currently 3 service issues affecting electronic resources that the library is aware of

 ProQuest platform – scheduled maintenance – 9 February 2020

Alert published 17 January 2020, 09:00:21

Search ProQuest platform

A ROUTINE MAINTENANCE period on the ProQuest platform is scheduled for Sunday 9 February 2020, between 3:00 and 15:00 (UK time).

This means that the following ProQuest databases, eBook platforms and services, to which the library subscribes, will be unavailable throughout the first six hour period, 3:00 to 9:00 (UK time).

And upon completion of the maintenance window, for an additional six hours from 9:00 to 15:00, automatic citation functionality and MyResearch account access will continue to be unavailable:


 Nexis UK – some access issues

Alert published 26 November 2019, 11:01:11

Some users are reporting an authentication error message when attempting to access Nexis UK both on and off campus.

Authentication error messageWe are working with Nexis UK support to try and resolve this issue.


 LexisLibrary – access to News and International Content restored

Alert published 08 May 2019, 15:35:09

LexisLibrary have now partially resolved access to the ‘News’ and ‘International Content’ section of the platform both on and off campus.

LexisLibarry News section landing page

However, direct access to title level content from within Library OneSearch is still not available when choosing ‘online access’ and results in an ‘unavailable’ page.

Library OneSearch entry for LexisLibrary direct access content

'You are not entitled to source' Title level error page from Library OneSearch.

We are continuing to work with the Lexis technical team to try and resolve this issue.


These are the issues affecting electronic resources that the library is currently aware of. If you have encountered problems using any other electronic services, please get in touch.