WHILE THE UNIVERSITY'S three site libraries remain closed during the current Coronavirus pandemic, a wide range of library services remain fully accessible online.
The library has had to introduce a number of temporary changes in the way that its services are offered and, in the responses to the following list of Frequently Asked Questions, we provide the latest advice and guidance for students and staff about accessing library services and resources.
As the situation continues to evolve, please check back regularly to find the most up-to-date information on the university's library services.
Libraries across the country have suspended the inter-library loan of physical books and other materials. However, LLR will attempt to source an electronic, online version of any material needed by a student or member of academic staff.
Please use the Get My Book or Get My Journal Article services to request such material. Where no electronic version of your request is available, the library will try to recommend an alternative that is available in a digital or online format.
Yes. The full range of the library electronic online collections (including many tens of thousands of eJournals and eBooks) continue to be accessible 24/7. Almost all of these materials can be accessed from any off-site location.
We're continuing to support all of the students and staff who rely on our services even while the three site libraries are closed.
At present, the live chat service is not usually available, but you can email the library to ask for support at any time and we'll get back to you with a response as soon as possible during core hours (Monday-Friday, 09:00-17:00).
Have a look in NOW Help to find support with NOW, PebblePad, subject guides, Library workshop presentations, tutorials, and useful hints and tips on how to approach your studies and develop your writing, maths and statistics skills. The resources are available via the Help button on the navigation bar.
The Boots, Brackenhurst and Clifton libraries, and the Extended Library Study Lounges on all campuses, are currently closed
Electronic and digital library resources continue to be available off-site; many online library services are also accessible
Book a one-to-one session with a librarian to get online support with academic skills
Renew items you have on loan in the My Account feature of Library OneSearch
Book a one-to-one online appointment with a librarian via Skype or Skype for Business
Check for any problems with electronic resource access that the library is working to resolve