In the responses to the following list of Frequently Asked Questions, we provide the latest advice and guidance for students and staff about accessing library services and resources.
As the situation continues to evolve, please check back regularly to find the most up-to-date information on the university's library services.
No, not at the present time. Only students who have returned to campus as in-person teaching has resume or have special circumstances are able to book a visit to their site library.
It is possible to renew library items that you have on loan yourself in the My Account section of Library OneSearch and Library OneSearch Pro.
However, the library has now activated the auto-renewal of items, which means that any item on loan from the library's own stock will be automatically renewed to a later due date - so long as there is no issue with your library account.
The due date of items that are on loan to staff and students from other libraries, such as the British Library, will also be extended where this is agreed to by the lending library.
We will notify you if another student requests a book you have on loan. If you are unable to return the item please contact us via email@example.com.
No, not at the present time. Please keep hold of any library items that you currently have on loan. Once the campus access restrictions are relaxed sufficiently, you will be able to return those items to the library.
You will not be fined for the late return of any items of Libraries and Learning Resources stock that you currently have on loan.
Libraries across the country have suspended the inter-library loan of physical books and other materials. LLR will attempt to source an electronic or online version of any material needed by a student or member of academic staff.
Where no electronic version of your request is available, the library will try to recommend an alternative that is available in a digital or online format.
Yes. The full range of the library electronic online collections (including many tens of thousands of eJournals and eBooks) continue to be accessible 24/7. Almost all of these materials can be accessed from any off-site location.
Yes. New electronic resources accessible from off-campus are regularly being added to the Find Databases service.
We're continuing to support all of the students and staff who rely on our services even under current Covid-19 restrictions.
You can phone (0115 848 2175), chat to us online or email us and we'll get back to you with a response as soon as possible. Our phone and email service is monitored during library opening hours; the chat service is available Monday-Friday, 08:30-21:00.
Have a look in NOW Help to find support with NOW, PebblePad, subject guides, Library workshop presentations, tutorials, and useful hints and tips on how to approach your studies and develop your writing, maths and statistics skills. The resources are available via the Help button on the navigation bar.
The Library Learning and Teaching Team continue to provide access to a wide range of academic skills support including: referencing; finding subject information; study skills; academic writing; maths and statistics. You can book a Microsoft Teams appointment to meet online with a member of staff between the hours of 09:00-17:00, Monday to Friday.
We also offer a programme of webinars covering a wide variety of topics. Happening every weekday through term, over the lunchtime period via Microsoft Teams, our webinars are live, practical, and give you the opportunity to try and to ask things. Check our schedule to see what's on, and book your place online.
Yes. Support services provided by Student Mentors have now been reinstated, through pre-booked online appointments.
Make an appointment through the Library Bookings service. In the Academic Skills Appointments section, select the Boots (city) or Clifton campus and then choose either 'Student Mentors - Academic Skills' or 'Student Mentors - Maths and Stats' as required, and then select a date and time.
All appointments with Student Mentors take place online using Microsoft Teams.
The Boots, Brackenhurst, Clifton and Mansfield libraries are currently open for borrowing and studying on a pre-booked basis only. The Government advises that students should only be on-campus when their in-person teaching has resumed, or if they have special circumstances.
Electronic and digital library resources continue to be available off-site; many online library services are also accessible
Book a one-to-one session with a librarian to get online support with academic skills
Review the items you have on loan in the My Account feature of Library OneSearch
One-to-one appointments and Lunchtime Learning webinars available via Microsoft Teams
Check for any problems with electronic resource access that the library is working to resolve